Bought a Dyson V11 at Home Depot Vancouver, battery life disappointing

Jason Clark · · 3 replies

I picked up a Dyson V11 from Home Depot two weeks ago. The specs say up to 60 minutes of run time, but mine barely lasts 30 on medium power. I mostly vacuum hardwood and area rugs in a 1200 sq ft condo. Battery was fully charged before use. Any ideas if this is normal or a defect? Thinking about returning or exchanging it.

Replies (3)

Ethan Tremblay ·

Mine also didn’t last as long at first, but after a few full charges the battery life improved somewhat. Try calibrating the battery by running it until it dies then fully charging.

Rachel Campbell ·

Did you have the LCD screen on the V11? It shows battery percentage which helps manage usage better.

Emma Lee ·

If it’s brand new, I’d definitely return it. My new V11 easily runs 50-60 mins on eco mode.

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